Enterprise
Enterprise is for organisations needing custom scale, audit compliance, SSO, and negotiated contracts.
How to request
- Create Team flow — select Enterprise, enter estimated seats + billing profile → Request sends email to sales.
- Change Plan — select Enterprise card → Request Enterprise
- Contact page (
/contact) for general sales
A team created as Enterprise may stay on Free until operations activates the contract (awaitingConfirmation — may be hidden from team list until approved).
Custom offers
Sales can issue a PDF price quotation and Stripe checkout link with:
- Custom price and billing interval (days)
- Negotiated seat count or unlimited
- Custom storage quota or unlimited
Acceptance via checkout activates Enterprise plan metadata on the team.
Enterprise-only features
- Audit Log API and UI — last 50 events with actor, action, entity, IP; filterable
- Unlimited or custom storage/file limits
- SLA and dedicated support (per contract)
- API access (per contract)
Business features (SSO, higher limits) are also included.
Audit log
Route: /teams/:teamId/_audit/
Sidebar shows ENT badge if not on Enterprise (upgrade prompt).
Logs include: member changes, invites, role updates, plan changes, permission overrides, decision status changes, and more.
Downgrade
When a custom subscription term ends, teams may auto-revert to Free unless renewed—watch billing communications from your account manager.